FQA

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-15 business days to arrive. Overseas deliveries can take anywhere from 10-30 days. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

We use all major carriers and local courier partners. You’ll be asked to select a delivery method during checkout.

Can I return my product?

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Can I get my product personalized?

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Any questions?

If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.

Do you ship worldwide?

Yes! We offer free tracked worldwide shipping!

COVID-19 delivery delay notice

Due to the high demand for deliveries around the world, our transportation partners have modified their practices to ensure the safety of employees and customers, so your package may delay in the foreseeable future. Therefore, we can't provide you with an accurate estimate of the arrival date of the package. Please use the tracking information provided to check online for the latest information about the shipment. Delays of days or even weeks are not uncommon at this time. Thank you for your patience and understanding.

Track your order here>>> Track Your Order

We will continue to support you here pls contact us via our customer service email>>>

Pls

However, due to these long and extensive delays, we cannot reorder or flag them for investigation in the same convenient way as before the delays associated with the COVID-19 pandemic. Thank you for being our customer, and we now appreciate your support more than ever.

CONTACT US

US Address: 520 S Broadway St, McAllen, TX 78501, United States

Email: xunrui001@gmail.com